HauntLabs Live! Event Policies
General Information
- HauntLabs Live! events are generally held in workshops, maker spaces, reception halls or private residences in the area of the event. Locations are announced approximately 30 days in advance of the class.
- All tools, supplies, and other materials are provided as part of the class fee and you are not required to bring anything other than yourself to the event.
- It is encouraged to bring a laptop or tablet for advanced classes, or in general for note taking, etc.
- All instructional portions of the class are video recorded and the video is made available to you after the class.
- Several breaks are built into the class schedule throughout the day.
- A lunch break is built into the class schedule, however lunch is not provided. Feel free to bring a paper bag lunch or simply head out to a nearby restaurant. A full hour is dedicated to the lunch period.
- All classes start promptly at 8am, local time. Refunds are not provided for no-show or late attendance.
What happens if HauntLabs cancels a HauntLabs Live! event?
In the very unlikely event that a HauntLabs Live! event is cancelled by HauntLabs, one of the following things will happen:
- An alternate date will be set for the class, and notice will be delivered at least 30 days in advance of the new date, OR
- A full refund will be issued to you if an alternate date cannot be scheduled.
What happens if you can't make it to the HauntLabs Live! event you purchased?
We appreciate your business and the investment you are making in yourself by registering for this event.
We know that you have carefully considered this investment before registering but the unexpected can happen.
- Cancel up to 21 days prior to the live event: Refund of registration fee less 25% cancellation fee
- Cancel less than 21 days prior to the live event: Credit for the course, good for one year for a HauntLabs Live! event. No cash refunds will be issued if the cancellation is less than 21 days prior to the event.
Can I transfer my registration to another person?
Yes, you may transfer your HauntLabs Live! event registration to another person. Simply email live@hauntlabs.com with your name, the date of your event, and the name of the person you would like to have attend instead.
Please contact us with any additional questions.
